FeedMe
Lagos Nigeria
FeedMe is located at Lagos in Nigeria . They are Food Distribution and Trade and Supply Chain, Food Distributors, Food Suppliers, Food Traders etc. of various food products. Their main business region is Nigeria . The food items they are supplying mainly used as Condiments, Frozen Food, Rice, Spice blends, Spices etc.The company established in the year 2024.
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Location Address :
FeedMe
38 Duro Oyedoyin Street
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Phone Numbers
+2348088282487 +2349053585316
Company Overview and Message
With Feedme, you can shop fresh farm produce at affordable prices and have it delivered same day, straight to your doorstep easy, convenient, and hassle free.
Activities
Business Regions
Food Categories / Food Used as
Website
Website : shopfeedme.com
Popular FAQ
What is FeedMe Lagos?
FeedMe is a specialized online grocery and fresh food delivery service in Lagos, Nigeria, focused on providing high-quality farm produce, meats, and pantry essentials directly to your doorstep.
How fast is the delivery service?
FeedMe offers a rapid delivery window, striving to get your real food and fresh items delivered within 3 hours of order confirmation.
What are the operating hours for same-day delivery?
To qualify for same-day delivery, orders are typically made between 8:00 AM and 6:00 PM. Orders placed after 6:00 PM are generally scheduled for next-day delivery.
Does FeedMe deliver on Sundays?
Yes, FeedMe provides delivery services throughout the week, though specific time windows may vary on Sundays compared to standard business days.
What types of products can I buy on FeedMe?
You can shop from a wide variety of categories including Meat, Poultry & Seafood, Fresh Fruits, Vegetables, Grains, Tubers, Oils, and even specialized soup ingredients and pepper mixes.
Is there a return or refund policy?
Yes, FeedMe offers refunds for valid complaints. To qualify, you must notify customer support within 24 hours of receiving your order and provide proof such as photos or videos of the issue.
How are refunds processed?
Refunds for orders below ₦5,000 are usually credited to your Seedspike/FeedMe Wallet. For orders above ₦5,000, refunds are typically processed via bank transfer within 3 to 5 business days.
Can I return perishable items if I change my mind?
Perishable goods like fresh produce and meat cannot be returned or refunded unless they are defective or damaged upon arrival.
What is the Seedspike/FeedMe Wallet?
The wallet is an internal credit system used for faster refunds and easier checkout on future orders without needing to input card details every time.
Does FeedMe deliver outside of Lagos?
While primarily focused on Lagos, FeedMe has expanded its logistics reach to include delivery options for specific hubs like Ibadan and Abuja for certain product lines.
How can I contact FeedMe customer support?
You can reach out via phone support or WhatsApp. They offer 24/7 assistance through WhatsApp for quick updates and order inquiries.
Are there any discounts for first-time or bulk buyers?
FeedMe frequently runs "Massive 10% Off Deals" on trending items like meat and vegetables. They also offer holiday specials and bundle packs like the "Full Protein Pack" or "Egusi Essence Bundle" for better value.
Are the payments on the website secure?
Yes, the platform uses a secured online payment system to ensure that your financial data is protected during every transaction.
Can I order via third-party apps?
Yes, FeedMe items are often available through partner platforms like Glovo for users who prefer ordering through a multi-store delivery application.
Where is FeedMe located in Lagos?
Their primary Lagos hub is located at 38 Duro Oyedoyin Street, Surulere, which serves as a central point for coordinating deliveries across the city.
Comprehensive Internet Overview with AI
- Brand Identity: FeedMe is a technology-driven agro-tech platform focused on the slogan "Real Food, Real Fast," specializing in the delivery of fresh farm produce and pantry essentials.
- Parent Company: The platform is the flagship product of Seedspike Technologies Limited, a Nigerian startup recognized for innovation in the agricultural supply chain.
- Core Mission: To connect consumers and businesses directly with verified farmers and food vendors, ensuring fair pricing, food traceability, and supply chain transparency.
- Product Range: Offers a comprehensive selection of groceries, including Fresh Fruits and Vegetables, Meat, Poultry & Seafood, Grains and Tubers, Oils, and specialized Soup Ingredients.
- Delivery Speed: Known for its rapid fulfillment, aiming to deliver fresh items within a 3-hour window after order confirmation in Lagos.
- Operating Hours: Same-day delivery is available for orders placed between 8:00 AM and 6:00 PM; orders made after this window are scheduled for the next day.
- Strategic Partnerships: Collaborates with global on-demand delivery platforms like Glovo to enhance its logistics reach and accessibility for urban consumers.
- Geographic Reach: While primarily centered in Lagos (with a hub in Surulere and operations near Mile 12), the company also maintains representative offices or hubs in Ibadan and Abuja.
- Customer Support: Provides multi-channel assistance, including a 24/7 WhatsApp support line for real-time order updates and inquiries.
- Refund and Return Policy: Maintains a strict policy where valid complaints must be filed within 24 hours. Refunds are processed via the Seedspike Wallet for smaller amounts or bank transfer for larger transactions.
- Technology Integration: Utilizes a secure online payment system and a digital wallet infrastructure to simplify the checkout experience for recurring customers.
- Industry Recognition: Recently secured a €10,000 innovation grant from the Orange Corners Nigeria incubation programme, highlighting its potential for economic and social impact in the Nigerian food sector.
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